WalkieFleet PC Dispatch Console

Functionality Overview

WalkieFleet PC Dispatch Console is Windows based application providing dispatch control capabilities over multiple WalkieFleet communication networks.

Main functionality available in the console:

  • Voice PTT Calls
  • Message Exchange
  • Location Tracking
  • Event Logging

System Requirements

Hardware CPU Core i3, RAM 4Gb, HDD Any
Bandwidth 64KBit * number of expected simultanious calls
Ports TCP Service Port (9999 by default)
TCP and UDP ports of all connected WalkieFleet networks as specified in WalkieFleet Server Manager.

Connection to WalkieFleet Server

PC Dispatch Console connects to WalkieFleet Server over IP

WalkieFleet PC Dispatch Console login

Login – Dispatcher login name. Dispatcher accounts are added through WalkieFleet Server Manager (Server Settings dialog)

Server Address – WalkieFleet Server IP address or host name. By default, PC Dispatch application tries to connect to TCP Port 9999. If another service port is specified through the server manager, it should be specified explicitly (for example: 192.168.1.7:9998)

Console Settings

Use main menu “Tools / Settings” to open Settings dialog window.

WalkieFleet PC Dispatch Console Settings

Location Tracking tab

Location Vailidity Period – Time frame when last location collected from user is supposed to be valid.

Show Invalid Location – Clear the checkbox to hide map labels for the users which last location time is invalid (in conjunction with Location Validity Period).

Default Polling Time – Polling time proposed by default when setting periodic location update in “Location Update” dialog window.

PTT tab

PTT Call Style:

  • PTT While Holding button – Push and hold PTT button to do the call.
  • Press button to Start/Stop PTT – Press once PTT button to start the call, then press once again to stop the call.

PTT on Keyboard – Assign keyboard hotkey to do PTT voice call.

Sound Notifications tab

Tone on PTT Call Start – Set checkbox to play sound notification upon transmission start.

Tone on Incoming PTT Call – Set checkbox to play sound notification on incoming PTT call.

Busy Tone – Set checkbox to play busy tone when dispatcher can’t interrupt ongoing call on selected entity.

Connect Tone – Set checkbox to play sound upon connection to the server.

Disconnect Tone – Set checkbox to play sound when console is disconnected from the server.

Sound Devices tab

Input Device – Sound device to capture the voice.

Output Device – Sound device to playback the calls.

Event Log tab

Enable Clear Data Older to delete event log data older than specified number of days.

Location Update Settings

Location update settings define timely intervals to retrieve location data for users and groups.

Use main menu “Tools / Location Updates” to open Location Updates dialog window.

WalkieFleet PC Dispatch Console Location Update Settings

Enable Tracking – Set the checkbox to enable periodical location retrieval.

Polling Time, s – Location polling time in seconds.

Calls Window

Calls Window displays list of recent and ongoing calls.

Use main menu “View / Calls” to open Calls window.

WalkieFleet PC Dispatch Console Calls Window

Fleet Window

Fleet Window displays networks, groups and users available for dispatcher.

Use main menu “View / Fleet” to open Fleet window.

WalkieFleet PC Dispatch Console Fleet Window

Root elements of Fleet tree are communication networks available for dispatcher. Networks are assigned to dispatcher account by means of WalkieFleet Server Manager.

Elements of the network are groups permitted to the dispatcher, online devices and offline users.

On the right of each network element there are 2 buttons:

  • PTT button – Initiates Voice PTT call to group or device represented by the element.
  • Context Menu Button – Shows context menu of functions available for the element.

In certain cases, element can also have:

  • Gray location icon – Displayed if group or user is assigned with location poling time.
  • Blue location icon – Can be displayed only for online device having valid location data. Location validity period is defined in the Settings dialog. Click on blue location icon to show the device on the map.
  • Unread message icon – Displayed when there are unread messages for group or user. Click on unread message icon to open chat window.

Event Log Window

Event Log Window displays information about all events processed by the dispatcher (calls, messages, etc).

Use main menu “View / Event Log” to open Event Log window.

WalkieFleet PC Dispatch Console Event Log Window

Event log data is saved localy in the database powered by SQLite. Storage path is “C:\ProgramData\WalkieFleet\Console\walkiefleet.db”.

Note! Overall event log is saved by WalkieFleet Server in the network databases.

Map Window

Map Window displays map markers for the locations collected from the devices.

Use main menu “View / Map” to open Map window.

Note! WalkieFleet PC Dispatch console is using Google Map as the mapping service. Internet connection must be available at the PC to use the map.

Console Layout Customization

WalkieFleet PC Dispatch console allows arranging windows in the application workspace in absolutley flexible way. All windows can be pinned to any part of the screen or arranged in the tabs. To change window position put the mouse over window title or window tab and start dragging. Console workspace will display the graphical guide showing the ways to change the layout.

WalkieFleet PC Dispatch Console Layout Customization